Contact Us
Non Emergency Contacts
800.292.5012
Live Support Hours:
Mon-Fri 8 a.m. - 5 p.m.
Self-Service Automated Phone Support 24x7
Emergency Contacts
Natural Gas Emergency
If you are experiencing a natural gas emergency, or if you suspect a gas leak get up, go outside and call Berkshire Gas from a safe location at 800.292.5012 (toll free) or call 911 for your local fire department.
Other Numbers
Deaf and hard of Hearing: Dial 711
Dig Safe: 811 or 888.344.7233
Rental Equipment: 888.237.5427
Marketing/Sales: 800.297.7144
Energy Efficiency: 800.944.3212
General Mail
Berkshire Gas Company
115 Cheshire Road
Pittsfield, MA 01201
Mail a Payment
(Payments only)
The Berkshire Gas Company
P.O. Box 847821
Boston, MA 02284-7821
Have a question?
Search for questions with the Answers on our FAQs page, or submit your own question using the email form. Emails will receive a response within three (3) business days from receipt of message.